Privacy Policy

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Privacy Policy

Effective Date: September 2025

Rivermason ("we," "our," "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [rivermason.co.uk], contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, and other details you provide when you contact us or request a quote.

Cookies to help us understand how visitors use our website.

Service Information: Project details you share when inquiring about resin floor coating services.

2. How We Use Your Information

We use your information to:

Provide and manage our services.

Respond to inquiries, quotes, and service requests.

Improve our website and customer experience.

Send important updates or promotions (only if you opt in).

Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

Trusted service providers who help us operate our website and business.

Legal authorities if required by law or to protect our rights.

4. Cookies and Tracking

Our website may use cookies or similar technologies to improve functionality and analyze traffic. You can adjust your browser settings to refuse cookies, but some parts of the site may not work properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data.

Object to or restrict certain processing.

Withdraw consent where applicable.

To exercise these rights, please contact us at [insert contact email].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Rivermason

Email: joe@rivermason.co.uk

Phone: 07905505242